FREQUENTLY ASKED
QUESTIONS

Find here all the Frequently Asked Questions to best prepare your visit to the Musée Atelier.

Prior booking is required for all visits. All our visits are guided, in English, French or German. Visits are at 2:00pm and 3:00pm from Monday to Friday. You can book a visit up to 3 months in advance. To book your visit, please follow this link​​​​​​​.

Be sure to arrive 10min before each visit.

No, the Musée Atelier is accessible by guided visit only. To book your visit, please follow this link​​​​​​​​​​​​​​.

All our tours can welcome up to 6 people.

Visits are available in English, French or German only. Beware that the language of each slot is decided by the first person to book a tour. Any other person booking a tour for the same slot won't be able to choose another language.

Yes, the Musée Atelier is wheelchair accessible and offers special facilities for people with reduced mobility.

We welcome children aged 6 and above.

Regular admission: 30 CHF

Reduced admission for senior/student/local resident: 25 CHF

Young (12 to 17 years old): 20 CHF

Kids (6 to 11 years old): Free

Please look at our General Conditions of Sale for more details

Following the recommendations of the Swiss Federal Office of Public Health, visits are limited to 6 people + guide till further notice. Hydroalcoholic gels and masks are available at the entrance for visitors. Note, however, that the wearing of the mask is compulsory inside the buildings. The guide will be the only one touching and manipulating the museum's interactive elements. Sanitary measures are regularly updated to follow the government's official health recommendations.

While visiting the Musée Atelier you will have access to the car, motocycle & bicycle parks, toilets, wifi, welcome drink, lockers and museum shop.

No animals, no smoking, no food & beverage within the Musée Atelier.

Pictures are allowed. However, we invite you not to take picture of the watchmakers that are working in the Musée Atelier.

Animals are not allowed within the Musée Atelier.

Prior booking on our website is required for our Masterclass. You can book your Masterclass slot up to 3 months in advance. To book your visit, please follow this link​​​​​​​.

The price for the Masterclass is CHF 390.

The Masterclass includes a guided visit of the Musée Atelier and the Masterclass itself. During the Masterclass, participants will try their hand at fine watchmaking decorations and assemble a movement under the guidance of an expert.

A Masterclass lasts 5 hours.

The Masterclass takes place every Thursday afternoon from 1pm to 6pm.

It is available in English, French and German.

For the time being, each Masterclass can welcome up to 4 people. As soon as the sanitary situation allows, the Masterclass will be able to welcome up to 6 people.

Yes, the Masterclass is limited to visitors aged 16 and above.

No. The admission fee is CHF 390 for all visitors alike.

Yes, participants will be able to take home the piece they have decorated during the Masterclass.

No, it is not possible to attend the Masterclass on its own. The full experience comprises a guided visit of the Musée Atelier followed by the Masterclass.

Pictures are allowed during both the guided visit of the Musée Atelier and the Masterclass. However, we kindly ask you not to take picture of the watchmakers who are working in the Musée Atelier.

For practical reasons, our Masterclass workshop cannot welcome wheelchairs for the time being. However, our Musée Atelier is wheelchair accessible and offer special facilities for people with reduced mobility.

Please look at our General Conditions of Sale for more details.

No animals, no smoking, no food & beverage within the Musée Atelier and the Masterclass workshop.

Feel free to ask our team at +41 21 642 39 00 or using the dedicated contact form​​​​​​​.